After a month of testing, I determined Eero is the best three-part mesh system because of its superior setup, software, and sleek design. While at least half the price of Eero, Luma shouldn’t be considered under any circumstances because it doesn’t work consistently and the software is a mess.
I’ll compare and contrast two mesh routers (Eero vs. Luma) by evaluating six categories: setup, software, performance, design, company, and price.
Eero (Quick Bullets):
- Setup: I’ve installed Eero three times. It’s consistently the quickest installation.
- Software: The phone app is fantastic and does everything Luma promises but better.
- Performance: Eero with Eero Beacon should cover 2,500 square feet and won’t cut out.
- Design: The base is sleek and sits flat on the table, while the Beacons plug directly into the outlet.
- Company: It’s a startup with lots of funding, fresh ideas, extra services, and a battle-tested product.
- Price: Eero with Eero Beacon is $300.
Best for you if…
You want the best mesh system on the market that’s ideal for even the most technologically inept people. Eero provides excellent speed, coverage, software, and intuitive design. It’s the best in the business. But it comes at a hefty price because most homes need at least one Eero with one Beacon for $300, while bigger homes may need an extra Beacon. If you’re looking for a budget option with most of the same features, check out Google WiFi.
Luma (Quick Bullets):
- Setup: The setup takes the longest of any mesh system by a broad margin.
- Software: The app consists of good ideas that aren’t well-executed or frequently updated.
- Performance: The three-pack should cover up to 3,000 sq. ft., but it cuts out regularly.
- Design: It’s an interesting design and a departure from traditional routers, but it tips over.
- Company: There’s no way Luma will be making routers in a year. They have a lousy product and don’t update the software.
- Price: The three-pack is only $140 on Amazon.
Best for you if…
You don’t want working Internet. Don’t touch Luma. While it’s half the price of Eero’s system, it’s too inconsistent. It’s hard to see Luma last much longer because of its subpar product in a market that’s oversaturated with quality mesh routers. I’ve looked at most of the major mesh systems including Velop, Orbi, and Google WiFi (read more). Google WiFi is a good bet if you’re looking for a more affordable mesh system with the same basic benefits as Eero.
- You can only install through the phone app.
- I’ve installed Eero three times. It’s consistently the quickest installation. You can have a three-part system running in 10 minutes.
- Eero guides you through even the most basic steps. It’s a smarter process than other mesh systems.
- Eero’s phone app is amazing, and it’s updated weekly.
- You can send your friends a token or have them scan a QR code to get access to your network in three seconds.
- Eero detects issues and automatically resets itself.
- The firmware updates automatically.
- You can create profiles of people in your household and name and group their devices. Inside of each profile, you can set Internet schedules and allowances or pause the Internet. This is great for parents who want to control their kids’ access without restricting use for adults.
- You shouldn’t need to, but you can prioritize which devices get the most bandwidth. This could be important if you’re trying to upload a video during peak Internet times.
- Adding more Eeros to your setup doesn’t decrease speed as it does with most mesh systems. You can start with a smaller configuration and add more as needed.
- Eero does much better compared to other routers in longer houses and those with more than two stories.
- Based on my tests, a Eero with Eero Beacon should cover 2,500 square feet.
- I haven’t experienced any cutouts as I did with Luma.
- Eero (base): You’ll need at least one of these. They are beautiful, sleek and sit flat on the table.
- Eero Beacon: They plug in directly to the outlet without a cord, so you don’t need to waste counter space. You can add as many as your house needs. During the night, Beacons turn into a nightlight. Unfortunately, there are no ports on the Beacon routers.
- Eero is a young startup which started the mesh router revolution and disrupted the industry. There have been a lot of copycats, but Eero is holding its ground, and it isn’t going anywhere.
- Eero offers a subscription service called Eero Plus for $10/month that gives you better security, a free VPN, and 1Password.
- Eero is priced as a premium product. The kit most will need is the 1 Eero + 2 Eero Beacons for $400 (more than double Luma’s price). Eero is at least $50 more expensive compared to other reliable mesh systems (Orbi, Velop, Google WiFi). I’m fine with the price, but it isn’t the best value.
Luma Whole Home
- You can only install through the phone app.
- I’ve installed five different mesh systems over 10 times. Luma’s connection takes the longest by a broad margin.
- It was challenging to get my phone to communicate with the Luma nodes.
- You can do most of the things you can with Eero (like pausing, setting up user profiles, grouping devices, scheduling access). But because of the lousy interface, each takes an extra step and additional time.
- Luma’s app consists of several good ideas that aren’t well-executed. For instance, there’s built-in content for parents. You can set the filters with G, PG, PG-14, or R ratings, but it doesn’t work well in real life, and you can’t black or whitelist sites manually.
- The app hasn’t been updated in eight months and still isn’t optimized for iPhone X’s screen. Did Luma fire everyone in their software division?
- Luma’s range per router is similar to Eero’s, but a little shorter. Luma’s three-pack should cover up to 3,000 square feet.
- The three-pack covered my 1,200 house well in all spots.
- The most significant problem is that it cuts out for 5-10 minutes regularly. I’m working at home all day, and notice cut-outs at least three times per day where the Internet goes down and doesn’t even show up on the computer’s network list. There’s nothing you can do; it reconnects on its own eventually.
- Your connection will get slower as you add more routers to the system.
- You can’t separate the 2.4 and 5 GHz signals.
- Luma is a small, unobtrusive hexagon. It’s an interesting design and a departure from traditional routers.
- It comes in four different colors.
- There are design oversights: They should sit flat rather than standing vertically. The base Luma that plugs into the router struggles to stand upright because of the pressure from the Ethernet cable and power cord. My Luma was never in the position that I wanted, and it drove me crazy.
- Luma was a startup company based out of Atlanta who debuted their router at the same time as Eero. They were one of the pioneers of the mesh revolution.
- Luma was recently acquired by Newell Brands. I don’t see any way Luma will still be making routers a year from now, due to the lack of software updates and its poor reputation. My guess is they’re selling their current inventory, then moving Luma employees to different departments within Newell Brands.
- The customer support chat was helpful and responsive, but if the company is sinking, support isn’t something you should bank on.
- The Luma three-pack was $400 during the launch, but it’s just $140 on Amazon now.